Shop Policies

Welcome to my shop where you will find made to order dinnerware, serving pieces, and garden pieces that are both beautiful and functional.  Each piece of my stoneware pottery is completely and totally designed and hand made by me in my Georgia studio.  All made to order and custom pieces are unique and will vary slightly, but the design concept will be the same.  I make my own beautiful glazes.  They are lead free and can be used in the microwave, oven, and dishwasher.

Because each piece is turned, dried, trimmed, carved away, added to, dried again, fired, glazed, and then fired again it may require 4 to 6 weeks production time.  However, many pieces are always in production so the wait could often be much shorter.  If you need an item by a specific date, please convo with me to see if we can make it work.  I will do everything possible to meet your needs.

Refunds and Exchanges

Having a happy customer is a priority for me.  If you are not happy with your purchase, except custom orders, I will issue a refund, less shipping costs, upon receipt of the item(s) back to me in its unused , original condition.  The buyer is responsible for the return shipping costs and insurance.  If you wish to return an item, please contact me within 7 days with your intention to return it.  Items should be returned no later than 15 days after purchase.

I want happy customers!!!  If, for any reason, there is a problem, please contact me so I can address the issue.

 Shipping

Most items will be shipped USPS Priority Mail.  Some heavier and/or larger orders are shipped parcel post to save the customer on shipping costs.  Some orders will be packaged using recycled materials just beacuse it is the responsible thing to do.  I make every effort to properly package the pottery to avoid breakage.  However, if a piece should arrive broken,  please send me a photo via e-mail of it ASAP (within 5 days).  A refund will be issued for broken items.

Thank you for supporting handmade art!!!